Professionalism in the Workplace

Elevate Excellence:

Professionalism Powers Progress

Professionalism in the workplace fosters respect, builds trust, and sets a standard for performance. It enhances collaboration, ensures effective communication, and promotes a culture of accountability, which ultimately drives both individual success and organizational growth.

Most employees respond favourably when educated on the expected professional standards in their workplace.

Our coaches share tools and techniques designed to help employees:

Develop the communication and conflict management skills they need to restore healthy workplace relationships.
Employees will learn techniques to regulate their behaviour and establish appropriate boundaries
Interactive discussions help participants understand and recognize unprofessional workplace conduct and the impact their behaviour has on others.
We offer a supportive environment to help employees and people leaders increase empathy, improve interpersonal skills, emotional awareness, and self-control.

Examples of Professional Behaviour Include:

Keeping a clear boundary between your personal life and your work life.

Being mindful of others' personal space.

Being punctual for appointments and meetings.

Respectfully communicating differing opinions.

Consistently exceeding expectations.

Demonstrating integrity & honesty.

Avoiding unprofessional gestures, words, expressions and actions.

Maintaining a professional appearance.

The benefits of professionalism in the workplace:

For the employee:

Successful interpersonal relations
Better opportunities for job advancement
Improved job satisfaction
Stronger work ethic
Demonstrates dependability
Increased confidence and effectiveness
Better communication and collaboration with colleagues, supervisors, and clients.

For the employer:

Bolsters organization's reputation
Promotes Employee Retention
Increased productivity
Promotes stronger more resilient teams
Actively builds trust and reduces conflict
Encourages equity, diversity, and inclusion
Improved communication with teammates, customers, clients and other stakeholders

Management Sets the Standard:

By addressing unprofessional conduct early on the employer prevents the larger organization from being poisoned by the employee’s negative performance and sends the message it is not condoned.
The solution is for the organization to set a standard of professional behaviour for the workplace and commit to maintaining it. Going beyond the legal requirements and expecting respect and civility.

HR Proactive Inc. has been helping organizations build professional, respectful workplaces through the design and delivery of policies and training since 1997.

We Encourage Participants To ...

One-on-One Sensitivity Training for North American Workplaces

Our sensitivity training is customized to meet the specific training needs of your organization and employee. We work with the employee to develop an action plan to restore workplace relationships, regulate behaviour, and establish boundaries to ensure respectful conduct.

Our Three-Step Process

Consultation to Customize
the Training Agenda

Consultation with your Manager and/or Human Resources and our Professional Trainer/Coach to discuss the circumstances giving rise to the need for Sensitivity Training. We use information from Needs Analysis to Customize the Agenda.

Half-Day
Virtual Session

Can usually be booked within a week to accommodate the trainer and employee. Session can be conducted live virtually or in-person.

Provide Client with
Close-Out Letter

Provides a written assessment of the participant’s performance along with all the content covered in the session and a Certificate of Completion issued for the Employee Personnel File.

Sensitivity Training Topics:

Cultural Sensitivity Training
Racial Harassment & Discrimination
Sexual Harassment
Harassment & Bullying
Racial Discrimination
Unconscious Bias & Microaggressions
Diversity, Equity & Inclusion
2SLGBTQI+ Sensitivity Training
Professionalism in the Workplace
Last Chance Agreements

Conduct Expected at Work Functions
Understanding Personal Boundaries
Emotional Intelligence
Communication & Coaching for Leaders
Personal Conduct for Leaders
Managing Conflict
Managing Anger
Social Media Harassment
Leadership Development

Benefits of Sensitivity Training

Raising Cultural Awareness

Improved Interpersonal Skills

Making Better Decisions

Improving Communication Skills

One-on-One Sensitivity Training for Workplaces

Ready to Create a More Inclusive Workplace?
Choose From Our Most Requested Topics

Respect & Civility in the Workplace

A work environment characterized by civility and respect is essential for the effective operation of increasingly diverse workplaces. Rude, disrespectful or otherwise objectionable conduct impacts the workplace.

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Prevent Sexual Harassment in the Workplace

Our professional trainer provides one-on-one sensitivity training for employees whose conduct may breach your company policy and the law. How would a reasonable person view the conduct in question?

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Harassment & Bullying Sensitivity Training

HR Proactive’s One-on-One training emphasizes the importance of understanding and preventing harassment and bullying in the workplace. Does employee conduct breach company policy and/or is in violation of the prohibited grounds of protection under human rights law?

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Managing Anger: Sensitivity Training

What is anger? How does anger affect your thinking and your actions? This training will help you understand your triggers, and the healthy and unhealthy ways to respond to anger.

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Communication and Coaching for Leaders

Become familiar with communication and coaching principles; be aware of communication style differences; and recognize leadership, communication and coaching techniques.